Contact Us
This page explains how to contact the editorial team at Top Sweepstakes Casinos, what we can realistically help with, and where to go instead when your question is about a specific sweepstakes casino account. We publish research on social and sweepstakes casinos available to US players — we don't run any of them, hold funds, issue Gold Coins or Sweeps Coins, or process prize redemptions.
Reaching the editorial team
Write to us through the contact form on peacemajority.org. One person reads every message, so a little detail up front saves a round trip:
- The page you're writing about — a URL or the operator name is enough.
- What you found — an outdated welcome offer, a state that's no longer eligible, a redemption minimum that has changed, a broken link.
- Your state — availability and age rules differ state by state, and we can't check eligibility claims without knowing where you're playing.
- Screenshots or the operator's own wording — helpful when a promotion's terms have shifted since our last check.
Please don't send account numbers, ID documents, card details or login credentials. We have no way to act on them and no reason to hold them.
What we can help with, and what we can't
| We can | We can't |
|---|---|
| Correct factual errors in our reviews and comparison tables | Access, unlock, verify or close an account at any operator |
| Explain how the dual-currency sweepstakes model generally works | Release a pending prize redemption or speed one up |
| Point you to an operator's official rules and terms | Interpret your state's gambling or sweepstakes laws for you |
| Consider a site for review, or explain why one isn't listed | Give tax advice on redeemed prizes |
| Answer questions about how we rank and research operators | Overturn an operator's KYC decision or account restriction |
If your issue sits in the right-hand column, the operator's own support team is the only party that can resolve it. Their live chat or support email is usually reachable from the account area, and their official rules document sets out the complaints route they've committed to.
Before you contact an operator: the questions worth asking
Most reader messages we receive are about redemption, and most of those are answered in the operator's terms. Working down this list usually gets you further than a first-line chat agent will:
- Have you completed identity verification? Reputable sweepstakes operators require government-issued photo ID, sometimes proof of address, and details matching the account name before any prize redemption is approved.
- Have you met the redemption minimum? Sweeps Coins balances usually need to reach a stated threshold before redemption is possible at all.
- Have the promotional playthrough conditions been met? Sweeps Coins typically have to be played through at least once before the balance becomes redeemable.
- Is your state eligible? Operators exclude certain states and use geolocation checks. Availability changes, sometimes at short notice.
- Have the coins expired? Promotional coins and daily rewards often carry expiration dates.
Who we cover, and how rankings are decided
Top Sweepstakes Casinos earns commission when a reader signs up through some of the links on this site. That funds the research; it does not buy a position. Placement reflects our own editorial assessment, and the ratings you see on our cards are ours — not customer-review scores. If you believe a listing misrepresents an operator, in either direction, tell us and we'll re-check it.
Three of the platforms we're asked about most often, and what a reader should know before contacting them:
Spinblitz
Our top-rated listing at 10.0, largely because its headline promotion — 100 Million Gold Coins with the BLITZ JACKPOT — is aimed at players who want a long free-play runway rather than a quick Sweeps Coins balance. Gold Coins are the entertainment-only currency: they can't be redeemed for prizes, no matter how large the number looks. That's the limitation worth naming up front, and it's the single most common source of reader confusion we see. Check the official rules for which portion of the welcome bundle, if any, arrives as Sweeps Coins, and confirm your state is on the eligible list before registering.
Lone Star
Rated 9.9. Its welcome offer of up to 500k GC and 105 free SC is structured the other way around from Spinblitz — the Sweeps Coins component is the part that can lead to prize redemption, subject to playthrough and the operator's minimum threshold. The "up to" matters: the full Gold Coin figure is generally tied to purchase tiers rather than handed over on signup, so the amount landing in a free account will be smaller. Read the coin package structure before assuming the headline number applies to you.
Casino.Click
Rated 9.8, with a deliberately modest entry offer — 150 extra coins and 10 free spins — which makes it a reasonable first look for someone curious about the format rather than chasing a large balance. The drawback is exactly that: the starting bundle is small next to the other listings here, so the free-play session is short and you'll form your view of the game library quickly. Free spins are usually restricted to named titles, so check which ones before you count on them.
The rest of the list at a glance
| Platform | Headline offer | Editorial rating |
|---|---|---|
| SplashCoins | 200% Welcome Offer | 9.6 |
| Free Spins | 950,000 GC + SC 75 + 20 free spins on Gorilla Slot | 9.6 |
| Lucky.me | 40,000 GC and 40 free SC welcome bundle | 9.5 |
| Crown Coins | 150% Welcome Bonus | 9.5 |
| Crash Duel | 200,000 GC + 100 free SC | 9.4 |
| Spree | 25,000 GC welcome offer | 9.3 |
| Mr Goodwin | 125,000 free coins on signup | 9.1 |
Percentage-based offers such as those from SplashCoins and Crown Coins apply to a coin package purchase, which means they only have value if you choose to buy. No purchase is necessary to take part.
Money questions we're asked most
Coin packages are optional. Sweepstakes casinos operating this model generally provide a free method of entry — daily login rewards, promotional coin drops, and typically a mail-in request set out in the official rules. Buying a package gets you Gold Coins, with Sweeps Coins attached as a promotional extra rather than as something you purchase outright.
On the paying-in side, US platforms commonly support debit cards, ACH or online bank transfer, and various online payment providers; some support e-wallets or gift card options. Availability differs by operator and can change, so check the cashier rather than relying on any list, including ours. On the paying-out side, prize redemptions typically go back via bank transfer or, where offered, gift cards — after identity verification, after the minimum threshold is met, and within whatever processing window the operator states. Nobody should describe this as an instant process, and we won't. Redeemed prizes may also be taxable under federal and state rules; keep your own records and check official guidance if the amounts are meaningful to you.
Game questions, including RTP
Because this site focuses on return to player, it's the topic that generates the most mail. A few honest boundaries: RTP is a long-run theoretical figure published by the game studio, it varies between versions of the same title, and it tells you nothing about a single session. We report figures where an operator or provider publishes them, and we don't claim any platform has the "highest RTP" — that isn't a verifiable claim across libraries that change weekly.
The catalogues across these platforms generally break down into slots (low-volatility titles that pay small and often, high-volatility ones that don't), progressive jackpot games, table-style games such as blackjack and roulette, crash and instant-win formats, and live dealer rooms where the operator offers them. Mobile play is the default for most readers, and library size on an app is sometimes smaller than on desktop. If you write to us asking whether a specific title is available in your state, we'll check, but the operator's own lobby is the fastest answer.
Other products these operators run
Several sweepstakes brands also operate purely social casinos with no redeemable currency at all — entertainment-only play, no prize element. Some run separate sportsbook-style or prediction products under the same corporate umbrella, which sit under different rules again. If you're contacting us about a brand, tell us which product you mean; a Gold Coin-only social app and a dual-currency sweepstakes platform are not the same thing, even under the same logo.
Eligibility, age and legal questions
We can't tell you whether a particular platform is legal for you to use, and we won't try. What we can say is factual: sweepstakes casinos in the US are governed largely at state level rather than federally. Some states permit most operators, some have passed laws or taken enforcement action against them, and operators independently decide which states to serve based on their own legal risk assessment. This changes frequently. Verify availability directly with the operator before signing up.
Age minimums are set at 18+ by many operators and 21+ by others, either across the board or in specific states. It's stated in the terms and enforced at verification. Anyone under the applicable minimum can't participate, full stop.
For anything about how we work, our editorial background and independence covers it, and the site terms set out what using this site means. If your message is really about how much you're playing rather than a specific account, please start with our responsible gaming resources — the National Council on Problem Gambling helpline and Gamblers Anonymous are both free and confidential, and deposit limits, self-exclusion tools and blocking software are available without going through us.
How quickly you'll hear back
We read everything. Corrections get priority, because a wrong redemption minimum or a stale state list is the kind of error that costs a reader time. Requests to review a new platform take longer, since we check registration details, official rules, eligible states and redemption terms before publishing anything. We can't promise a reply to every message, and we won't pretend otherwise — but a clear, specific note about a factual error will always get looked at.
Last fact-checked Sep 24, 2026 by Emily Mercer. If something on this site has drifted since then, that's exactly what the contact form is for.